To cancel an Allstate life insurance policy, send a signed, dated written request naming your policy number and the date you want coverage to end to Everlake Life Insurance Company, the insurer that now issues and services these policies. Allstate sold its life insurance business in 2021, so the request goes to Everlake, not to an Allstate branch or auto agent. Ask for written confirmation that the policy has terminated and billing has stopped.
Allstate sold its life insurance business in 2021, and Allstate Life Insurance Company was renamed Everlake Life Insurance Company as part of that sale, a change documented in the company's own SEC filings and on everlakelife.com.
The Everlake name on your mail is not a mistake
In 2021 Allstate sold its life insurance business, and the insurer itself, Allstate Life Insurance Company, was renamed Everlake Life Insurance Company. If you bought life insurance from Allstate before that sale, your policy is still in force on the same terms you agreed to, but it is now issued and administered by a company most policyholders have never heard of. That gap between what people remember buying and what shows up on their statement causes two common mistakes. Some assume the mail is fraudulent and set it aside, which is risky if a genuine premium notice or lapse warning goes unread. Others call their Allstate auto or home agent to cancel, because that is the only Allstate contact they have, and that agent has no authority over a life insurance contract that Allstate no longer owns. A servicing transfer does not change your policy's terms, your beneficiary, or your death benefit. It changes who you write to. Confirm the Everlake name against the policy number on your own paperwork, then send your cancellation request there.
How to cancel, step by step
- Find your policy number. It is on the policy itself and on any statement. Work from your own documents rather than from a letter you were not expecting.
- Put the request in writing. Sign and date it, name the policy number, and state the exact date you want coverage to end. A phone call alone leaves you nothing to point at later.
- Say if you are inside the free-look window. If the policy is new, your state may entitle you to a full refund. Make that request explicit rather than assuming it is applied.
- Ask for written confirmation. You want the termination date and, if there is cash value, the amount being released. Keep it.
- Stop the payment last, not first. Only once the insurer has confirmed the policy has ended. Stopping the draft first creates a lapse rather than a cancellation, which is messier and can cost you the cash value.
What to check before you send it
These are the things people most often wish they had looked at first. None of them are reasons not to cancel. They are the difference between a decision and a regret.
- Which company actually holds your paperwork. Older documents may show Allstate Life Insurance Company. Current statements show Everlake Life Insurance Company. Both refer to the same contract, and the policy number on your original paperwork still applies.
- That your Allstate auto or home policy is untouched. Life insurance and auto or home coverage are separate contracts, even when Allstate sold you both. Cancelling the life policy has no effect on any other Allstate policy you hold, and the reverse is true too.
- Whether you hold term or whole life coverage. Allstate sold both through its life insurance business, and Everlake continues administering each type. Term generally has no cash value to lose. Whole life may have accumulated some, shown on your current statement.
- Any riders attached to the policy. Long-held policies sometimes carry riders added years ago, such as accelerated death benefits for a serious illness. Those end when the policy does and are not always available on the same terms if you replace the coverage later.
- Whether your health has changed since you applied. Coverage bought years ago was priced on the health you had then. If your health has changed since, replacing it elsewhere can cost more or be harder to qualify for on the same terms.
When cancelling is the right answer
Cancelling is a reasonable choice if the coverage was bought for a need that has since passed, such as a mortgage that is now paid off or children who are grown and financially independent, or if you are carrying two policies that do the same job. A calm decision made with the current numbers in hand beats one made out of confusion over an unfamiliar company name.
Common questions
How do I cancel an Allstate life insurance policy?
Send Everlake Life Insurance Company, the insurer that now issues and services these policies, a signed and dated written request with your policy number and the date you want coverage to end. Ask for written confirmation that the policy has terminated and billing has stopped. Contact details for policy service are printed on your current statement.
Is Everlake a real company, or is this some kind of scam?
Everlake is real. Allstate sold its life insurance business in 2021, and Allstate Life Insurance Company was renamed Everlake Life Insurance Company as part of that sale. If mail from Everlake looks unfamiliar, check the policy number against a statement you already have rather than acting on the letter alone.
Can my Allstate auto or home insurance agent cancel my life policy?
No. Life insurance is a separate contract from auto or home coverage, and an agent who handles your car or homeowners policy has no authority over a life insurance contract that Allstate no longer owns. Send your cancellation request to Everlake directly, using the contact details on your policy statement.
Will cancelling my Everlake, formerly Allstate, life policy affect my other Allstate coverage?
No. Even though Allstate originally sold you both, your life insurance and your auto or home policies are separate contracts with separate insurers now. Ending one does not change the other.
Will I get any money back when I cancel?
It depends on what you hold. Term coverage generally has no cash value, so there is nothing to return beyond any unearned premium. Whole life may have accumulated cash surrender value, shown on your current statement, and any amount above what you paid in can be taxable.
What if I only just bought the policy?
Every state gives new policyholders a free-look period, commonly ten to thirty days from delivery, during which you can cancel and have your premium returned. Say so explicitly in your written request if you are still inside that window.
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This guide is general information, not legal, tax, or financial advice. Cancellation terms, refunds, and free-look windows depend on your contract and your state. Policy Review Center is a free comparison and referral service, not an insurance agency, insurer, or producer, and it connects you with independent licensed agents. Carrier names are used for reference only and do not imply any endorsement or affiliation.